Terms & Conditions

 

 

 

 

PURCHASING

 

When you place an order to purchase a product from L-collections.co.uk, we will send you an email acknowledging receipt and details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we dispatch that product to you.

 

PAYMENT

We accept credit and debit card payment in £ sterling, U.S.$ and Euro €. If you are purchasing from outside the UK and your currency is not £, US$ or € your card company will convert your payment from the price in £ sterling to your local currency. You may send your credit card information via phone, post or over the Internet.

SECURITY

We use SSL (Secure Socket Layer technology) to collect your card details.

When you place an order with us the golden padlock padlock will appear on the final page where you enter your card details. You can also confirm that the page is secure by checking in the address box which will show https:// at the beginning.

Encryption occurs on your PC and decryption only occurs on our computer system. At no stage is the transaction decrypted whilst it travels over the Internet, or whilst it is stored on a web site. In addition, orders (including credit card details) are only stored on our web site until we download them to our computer. Hence there is no large store of orders available On-line to invite attack.

L-collections do not disclose buyers information to third parties. Cookies are used on this shopping site, but only to keep track of the contents of your shopping cart once you have selected an item.

DELIVERY

Orders will be despatched as swiftly as possible usually within 48 hours of receipt, subject to payment and all garments being in stock. Should a garment be temporarily out of stock we will advise you of the estimated delivery date.

VAT at 20.0% is already included in the purchase price of all goods for purchase within the EEC.
For countries outside Europe, VAT will be deducted from the total price of goods when we receive your order.

Orders placed in US$ can only be shipped to countries outside Europe as VAT (tax on goods in the UK/Europe) has already been deducted from the price.

POSTAGE (BN)


Postage and packing charges:-
UK £3.00 or £6.00 for next day delivery
Europe £9.00/€10.80
Rest of the World £12.00/$17.40
All items are despatched by 1st class recorded delivery in the UK and by International 'signed for' delivery or 'Airsure' for Europe and the Rest of the World.
POSTAGE IS FREE FOR ORDERS OR £200 TO ANY DESTINATION.

If the original order was for over £200, receiving free postage and the returned items bring the value of the order to below £200, then the normal rate of postage will be deducted from the credit due on the returned items.

 

RETURNS (BN)

 

We aim to provide complete satisfaction. We are happy to exchange/refund garments provided that they are returned, at the customers expense, within 10 days of the invoice date for UK and 21 days for Europe and the Rest of the World. In compliance with hygiene laws all the items must be in their original unworn condition, with all tags and labels still attached and in their original packaging.
ITEMS NOT RETURNED IN THIS CONDITION WILL NOT BE EXCHANGED/REFUNDED AND WILL BE RETURNED TO THE CUSTOMER.
If the original order was for over £200, receiving free postage and the returned items bring the value of the order to below £200, then the normal rate of postage will be deducted from the credit due on the returned items.

 

The Address for any returns is our boutique :- L-Collections 266 High Street Berkhamsted Herts' HP4 1AQ

If you need to call us tel:- 01442 874659

 

 

CUSTOMS & DUTY

Customers are responsible for any import duties & taxes which may be levied on any shipment outside Europe plus any added charges for Customs clearance